A landlord gas safety record is needed for the appliances and premises within the agreed inspection scope.
Start an enquiry
Prepare the enquiry →Gas-safety enquiries can involve a landlord record, an appliance check or a certificate route that needs clarifying. Share the property and appliance context so the appropriate current Gas Safe registration and scope can be confirmed before work is agreed.

The page helps route the request. The exact inspection, record and any follow-on work still depend on the appliance, property, access and agreed scope.
Start an enquiry
Prepare the enquiry →Describe the appliance
Prepare the enquiry →Review the process
See the steps →View heating services
Open heating services →

Clear context helps the contact team identify the right service route without asking you to investigate gas equipment yourself.
Tell us whether the property is a home, rental or another domestic setting and which areas need access.
Share the appliance type and number where safely visible. Do not remove covers or inspect internal components.
Explain whether the request is for a landlord record, an appliance safety check or help choosing the right route.
Mention access arrangements, previous records or a visible concern that may affect the agreed scope.
Each step keeps the safety, credential and commercial boundaries visible before a visit or follow-on work is agreed.

Tell us the property context, appliances involved and the record or safety check you need.
The person carrying out regulated gas work must have current registration and scope appropriate to the requested appliance or work.
Access, inspection detail, documentation and any separate remedial work are explained before work begins.
The agreed visit is completed, findings are explained and the relevant record or next-step route is discussed.
Gas Safe registration is specific to the person and the work they are allowed to carry out. Before regulated gas work, check the individual’s current details and relevant appliance categories on the official register.
This page does not publish a registration number because the correct holder and scope must be supplied and verified for the requested work. If the request is for a record only, keep the certificate requirement and appliance details clear.
Check the Gas Safe Register
Choose the route that matches the user’s need so a certificate enquiry is not confused with an active fault or a planned installation.
For a certificate enquiry, appliance safety check or help confirming the correct gas-safety route.
Review this route →For routine boiler condition, operation and service-history questions.
View boiler servicing →For loss of heat or hot water, fault codes or unexpected boiler behaviour.
View boiler repair →For replacement planning, system requirements and an installation scope.
View installation →No fixed price is shown because the inspection scope and any separate work vary by property and appliance.
The relevant factor is discussed as part of the proposed scope and quote before work begins.
The relevant factor is discussed as part of the proposed scope and quote before work begins.
The relevant factor is discussed as part of the proposed scope and quote before work begins.
Confirm the appliances covered, the record or inspection requested and whether any repair or remedial work is separate.
Request a clear scopeIt starts by confirming the property, gas appliances and record needed. The appropriate registered person then agrees the inspection scope; a certificate cannot be issued from an online form alone.
Use the official Gas Safe Register to check the individual’s current registration and that the relevant appliance or work category is included before regulated gas work is agreed.
No. The appliance, property access, inspection scope and any findings need to be confirmed through the agreed service route. This page organises the enquiry but does not issue a certificate online.
Share the property type, the number and type of gas appliances, the record or check required, access constraints and any visible concern. Do not remove an appliance casing or attempt gas work yourself.
There is no fixed online price. Appliance count and type, access, inspection scope and any separately agreed remedial work can affect the quote.
Leave the area, avoid flames and electrical switches, and call the National Gas Emergency Service on 0800 111 999. If anyone has severe symptoms or is in immediate danger, call 999.
The assistant can start with gas safety and ask about the property, appliance, record and urgency. It helps structure the request but does not diagnose gas equipment, verify a credential or issue a certificate.
Choose the closest answer. A hazard stops the normal questions so you are not delayed by an online form.
Call the Guildford team or use the guided assistant to organise the property, appliance and certificate details before requesting contact.