Describe the problem and create a useful service summary
The assistant checks immediate hazards, asks two specialist questions for the selected service and suggests the closest canonical route without claiming to diagnose the fault.
The secure AI endpoint is prepared, but AI-assisted wording remains inactive until its private server key is configured. The built-in structured result continues to work in the meantime. The contact handoff now collects details locally and opens a prepared email; it does not automatically submit or store a lead. For urgent help, call 020 3488 1404.
Is any immediate hazard present?
Choose the closest answer. A hazard stops the normal questions so you are not delayed by an online form.
Urgent hazards come first
Answers that suggest immediate danger stop the normal journey and show an approved emergency route.
Clear data choices
Before contact details or optional images are collected, you are told how the information will be used and retained.
A person confirms the route
The assistant provides general guidance only. A person confirms the suitable service, scope and price.
A useful summary without repeating yourself
Review the structured result, open the recommended service, copy the summary or choose to place it into an email draft. No lead is submitted automatically.
The summary includes
Service category, property area, timing, two specialist answers, uncertainty and the recommended route. It contains no diagnosis, quote or guaranteed arrival time.